入住樂知旅店,常見問題

Yes Hotel has 2 outdoor venue exclusive prepared for our guests, please see below the map:

Dear guests,

Welcome to Taitung, whether you are on holidays or on business, Yes Hotel is here to accommodate all your needs. Please be advised that Check-in/out time is 3:00 pm and 11:30 am respectively. In order to protect your rights and interests, please complete the aforementioned procedure at the appointed time. The following information is required

When you check-in: *Name for reservation *Contact number for reservation *The Source of Reservation(official website, LINE or other travel agencies)

When you check out *Key Card

We are afraid that for the sake of the minority who are allergic to pets, Yes Hotel does not accommodate domestics animal.

 Yes. Please inform our friendly staff for the baggage deposit service, then we are good.  

  1. Cancellation within 14 days prior to arrival free of charge. 
  2. Cancellation between 10 to 13 days prior to arrival: a cancellation fee of 30% of booked room price will be charged.
  3. Cancellation between 7 to 9 days prior to arrival: a cancellation fee of 50% of booked room price will be charged.
  4. Cancellation between 4 to 6 days prior to arrival: a cancellation fee of 60% of booked room price will be charged.
  5. Cancellation between 2 to 3 days prior to arrival: a cancellation fee of 70% of booked room price will be charged.
  6. Cancellation within 1 day prior to arrival: a cancellation fee of 80% of booked room price will be charged.
  7. Cancellation on the check-in day: a cancellation fee of 100% of booked room price will be charged.